• Volunteer Resources

    The most rewarding moment that I experienced this tax season was when I completed one woman’s return; when she saw that she would be getting a $1,500 refund, she jumped out of her seat, gave me a hug, and told me that I had just made her day. It felt so good to have made this one person’s day by doing something that I really enjoy.

    -a 2011 DelcoAD VITA volunteer and college freshman

    Current Volunteers!  Please take our 2012 Volunteer Training Survey to help us improve our training program for next year! 

    Volunteer Training

    DelcoAD VITA volunteers train using the IRS’ Link and Learn training self-paced online training modules.  If you have experience with tax law, you may be able to complete the training specifically for returning volunteers.  To complete the tests, you must create a login with Practice Lab, which is a tax software simulation used for volunteer training purposes.  You can take the tests through Link and Learn or by clicking here.  The self-paced training culminates in a training session to review 
    site operations, quality site requirements, volunteer responsibilities, and asset development tools offered at our sites.  There are three to choose from:  one at Widener University, one at Swarthmore College and one at Villanova University.  These trainings are from 9am-2pm on Saturdays in January and feature a complimentary breakfast and lunch.

    2011-2012 Volunteer Resource Publications:

    VITA Volunteer Resource Guide (IRS Publication 4012)

    Volunteer Test/Retest (IRS Publication 6744)

    Practice Problems and Exercises (IRS Publication 4491-W) 

    Answer Key to 2011 Publication 2291-W Practice Problems

    Instructions to access Practice Lab

    The Practice Lab is a modified version of TaxWise Online and was developed specifically for volunteers in the VITA/TCE program. The Practice Lab is available 24/7 on Link & Learn Taxes which is on www.irs.gov. Volunteers can use the Practice Lab to prepare the tax returns from the test booklet or practice using the workbook problems. The Practice Lab allows students to use the current tax preparation software they will use at volunteer sites.

    Asset Development Trainings:

    Prepaid debit card training

    FAFSA counselor training